Our Trading Standards team is aware of households in the region receiving potentially misleading letters regarding energy saving home improvements. Improvements on offer include things like insulation, heating upgrades and new boilers. Some of these letters reference Dumfries and Galloway Council and other government agencies, and they may refer to ‘ECO funding’.
Many of these companies are ‘lead generators’ who will then sell householders details on to installation companies for hundreds or even thousands of pounds.
We urge householders to be wary of any unsolicited letters, phone calls or door callers offering energy saving improvements, and to do their research before agreeing to any work. If you are considering energy-saving home improvements, please contact Home Energy Scotland for advice: https://orlo.uk/IksyG
Only traders on our list of accredited installers can access ECO funding. The list of accredited installers can be found here: https://orlo.uk/HsQHC
